Artwork

What do you consider artwork?

Artwork is whatever print is going on the garment or gift item.  We frequently hear that there is "no artwork, just lettering."  Every process we use involves computer time, but it will obviously take more time if we are setting up the artwork or lettering first.  When we add or setup lettering for a customer, we spend time with the layout and the sizing, doing what we can to create the best look.  In cases where we are creating the print from "scratch," we often come up with more than one option and will send those options to the customer for approval.  If a customer supplies us with usable, ready-to-go artwork, then we will resize to fit the application at no charge.

What is the best way to provide artwork for screenprinting? 

Because screenprinting requires separate screens for each color printed, artwork should be in a vector file.  Basically, what that means is that the items within the file can be manipulated and the color sections can be separated.  We work in Corel 12 and Illustrator 11.  We accept .cdr, .ai or .eps files.  When saving, the text must be in converted to outlines or curves and formatted for PC.  Saving a bitmap file as one of the files listed above does not make it a vector file.

What if I only have a bitmap file?

If you are looking for screenprinting, we can use a bitmap that is one color.  It needs to be a minimum of 300 dpi and should be at least half the size it will be on the garment or gift item to minimize jaggedness.  Multi-color bitmap files can only be used with transfers and sublimation, with the same requirements as above.  If the image is relatively simple and in 2 or 3 colors, it is possible to rework it for screenprinting, but you are looking at 3-4 hours of artwork time.  This is not an option on rush jobs.

If it's just lettering, can I send a Word file?

If you are using a basic font in black on one line or one word, we can usually work with it.  If we do not have the font you used (or even if it just has a different name on our computer), when Word opens the file, it will change to a default without notice, often changing the layout.  WordArt will not work for screenprinting.  It can work for transfers or sublimation, as long as it comes through properly.  When we receive a Word file, we usually have to add the step of changing the image we receive into a .jpg file to send back to confirm the file opened properly.

How should I send a photo?

For photos, .jpg or .bmp files are acceptable.  Make sure the resolution is a minimum of 300 dpi.  If the file is seems too large to you, chances are that the picture size is too large.  We regularly receive photos that open to 36" wide.  When you save the image, you should have the option to change the dpi as well as the size of the image.  Make sure that you change the size proportionately, or the photo will be distorted.  Do not send photos in a Word document or Publisher file, especially if you are only sending a photo.  It often makes it more difficult to work with the photo.

If you are creating artwork for me, when will I see the proof?

It depends on the turnaround.  For screenprinting, we usually try to get artwork back to you for approval within the first week of the order.  That way we have time to make corrections, if necessary.  If we are doing a proof for transfers, it is usually the day after then order is placed.

What if I change my mind about what I want for the artwork?

If you want to do a minor revision when we send you the proof, it is usually not a problem.  If you want to revise the whole piece and we have to start over again, you may incur further charges.  Once the artwork has been approved, it usually goes straight to production, so changing your mind after approval will cause a delay in completion as well as possible additional charges.